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League Standings & Stats Portals on main page not populating/updating - by BillL130 on 2015-04-26 00:08:05
BillL130 on 2015-04-26 00:08:05
19 Posts
Since 12 years ago

None of the portals are updating, or even populating, on the front page of the league site. Standings, stats, players of the week, etc all blank. Any ideas?

https://www.daddyleagues.com/4n1os

BillL130 on 2015-05-06 02:32:31
19 Posts
Since 12 years ago

You guys have fucking awesome support. Thanks!


[/sarcasm off]

papi83dm on 2015-05-06 11:11:21
827 Posts
Since 12 years ago

We do not monitor the forum on a daily basis, we have a support area where we try to respond to issues as soon as we can

BillL130 on 2015-05-06 22:47:06
19 Posts
Since 12 years ago

Its been two weeks since I posted.... and I posted in the Support area.

If there is something different I should do, like submit a ticket or some sort, please advise me on how to do so.

papi83dm on 2015-05-07 11:10:53
827 Posts
Since 12 years ago

Submitting a ticket its the official way to get support

SpectreBugg on 2015-05-09 23:01:08
6 Posts
Since 11 years ago

Well, your support forums aren't for support? and your ticket system is broken.. so how exactly does someone get support around here... I've submitted an image showing the error I get when submitting a ticket on your facebook page under the name Nicholson James Barkley.

papi83dm on 2015-05-11 15:58:19
827 Posts
Since 12 years ago

the ticketing system isn't broken, I get 20-30 requests every day.

SpectreBugg on 2015-05-11 17:58:30
6 Posts
Since 11 years ago

Well that is fantastic.. However, for whatever reason, I have been unable to submit a ticket... I have posted a picture on your facebook site of the error it has given me.. I did so a couple days ago, but have received no response since then...

All that aside.. It is obvious that the standard support system isn't working in this particular case, and as the administrator of this site, perhaps you could simply bypass that in this instance, and just go ahead and help us out. If you visit our DL site, it will be very obvious as to what the issue is. All of this back and forth just seems like stalling to me.. Our league site has an issue populating stats and other information on the homepage. You know that, as we have said it several times. A support ticket isn't going to change anything at this point. If you would please just help us fix the problem, that would be great.

BillL130 on 2015-05-12 01:59:10
19 Posts
Since 12 years ago

The site appears to be working again. If you were able to fix, thank you.

papi83dm on 2015-05-12 14:30:20
827 Posts
Since 12 years ago

it was the clock that broke it, you didn't enter the time in the advance clock as suggested below the textfield

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