League Standings & Stats Portals on main page not populating/updating - by BillL130 on 2015-04-26 00:08:05 | |
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BillL130 | on 2015-04-26 00:08:05 |
Since 12 years ago |
None of the portals are updating, or even populating, on the front page of the league site. Standings, stats, players of the week, etc all blank. Any ideas? https://www.daddyleagues.com/4n1os |
BillL130 | on 2015-05-06 02:32:31 |
Since 12 years ago |
You guys have fucking awesome support. Thanks!
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papi83dm | on 2015-05-06 11:11:21 |
827 Posts
Since 12 years ago |
We do not monitor the forum on a daily basis, we have a support area where we try to respond to issues as soon as we can |
BillL130 | on 2015-05-06 22:47:06 |
Since 12 years ago |
Its been two weeks since I posted.... and I posted in the Support area. If there is something different I should do, like submit a ticket or some sort, please advise me on how to do so. |
papi83dm | on 2015-05-07 11:10:53 |
827 Posts
Since 12 years ago |
Submitting a ticket its the official way to get support |
SpectreBugg | on 2015-05-09 23:01:08 |
Since 11 years ago |
Well, your support forums aren't for support? and your ticket system is broken.. so how exactly does someone get support around here... I've submitted an image showing the error I get when submitting a ticket on your facebook page under the name Nicholson James Barkley. |
papi83dm | on 2015-05-11 15:58:19 |
827 Posts
Since 12 years ago |
the ticketing system isn't broken, I get 20-30 requests every day. |
SpectreBugg | on 2015-05-11 17:58:30 |
Since 11 years ago |
Well that is fantastic.. However, for whatever reason, I have been unable to submit a ticket... I have posted a picture on your facebook site of the error it has given me.. I did so a couple days ago, but have received no response since then... All that aside.. It is obvious that the standard support system isn't working in this particular case, and as the administrator of this site, perhaps you could simply bypass that in this instance, and just go ahead and help us out. If you visit our DL site, it will be very obvious as to what the issue is. All of this back and forth just seems like stalling to me.. Our league site has an issue populating stats and other information on the homepage. You know that, as we have said it several times. A support ticket isn't going to change anything at this point. If you would please just help us fix the problem, that would be great. |
BillL130 | on 2015-05-12 01:59:10 |
Since 12 years ago |
The site appears to be working again. If you were able to fix, thank you. |
papi83dm | on 2015-05-12 14:30:20 |
827 Posts
Since 12 years ago |
it was the clock that broke it, you didn't enter the time in the advance clock as suggested below the textfield |